Browsing by Subject "Quality of Health Care"

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Client Perception on Quality of Health Care Offered To In Patients in Public and Faith Based Hospitals in Kiambu and Nairobi Counties , In Kenya: A Comparative Study

Nyongesa, Margaret W.; Onyango, Rosebela O.; Ombaka, James H. (International Journal of Scientific and Research Publications, 2017-12)

Introduction Quality is the ability to deliver services that satisfy the consumer’s needs whereas service quality is the ability to meet or exceed customer expectations, providing quality healthcare is an ethical obligation ...
Client Perception on Quality of Health Care Offered To In-Patients in Public and Faith-Based Hospitals in Kiambu and Nairobi Counties, In Kenya A Comparative Study

Nyongesa, Margaret W.; Onyango, Rosebela O.; Ombaka, James H. (International Journal of Scientific and Research Publications, 2017-11)

bstract- Introduction Quality is the ability to deliver services that satisfy the consumer’s needs whereas service quality is the ability to meet or exceed customer expectations, providing quality healthcare is an ethical ...