Browsing Library by Subject "Kenya"

Now showing items 1-2 of 2

Assessment of Reengineered Library Services and Spaces for Improved User Experience in Universities in Kenya

Musangi, Penninah S.; Odero, Damaris; Kwanya, Tom (Journal of Arts & Humanities (JAH), 2019-04)

Innovation and transformation have been synonymous with the library environment, as they strive to rethink the services they offer amidst the changing information landscape. This paper assesses the ...
Critical success factors in library reengineering: a case of academic libraries in Kenya

Musangi, Dr. Penninah; Kwanya, Tom; Odero, Damaris (Emerald Publishing Limited, 2019)

Purpose: Academic libraries are reengineering their services to address the gap brought about by the convergence of physical and virtual information landscape. Despite the reengineering efforts, as many as 70 per cent of ...